Your appointments are very important to us. It is reserved especially for you.
Please understand that when you forget or cancel your appointment without proper notice, we miss the opportunity to fill that time and clients on our waiting list miss the opportunity to receive services.
Confirmation emails and/or texts are sent at the time of appointment booking. A courtesy reminder email/text is also sent 48 hours before your scheduled appt. Do not reply to those emails/texts as they are not monitored.
"No-shows" or appointments failed to be cancelled in a timely manner will be charged 100% of the reserved service amount. Please note, certain appointments will require a credit card in order to hold appointment time.Please note certain appointments will require a non refundable deposit in order to hold appointment time, which can then be applied towards service.
We reserve the right to deny service due to amount of no-shows and/or cancellations.
All prices listed are STARTING prices. Pricing can vary depending on length, texture & density.
Our consultations are complimentary!
Salon Nine28 is a team environment and our customer satisfaction is our utmost importance.
We offer complimentary adjustments to any hair color or haircut services within 7 days of service completion.
We have a no refund policy on services completed at our salon.
Clients are welcomed to come in with their original stylist or we can recommend a different stylist.
**Please note the service guarantee does not apply if the client decides to completely change the original look from their visit 7 days prior.
